Account Dashboard ​

The Account Dashboard gives you an overview of your entire account’s email and subscription performance across multiple projects. It allows you to track key metrics like number of email sents, total contacts, bounces, complaints accross every project. The dashboard also provides insights into other project specific statistics, such as contacts, sends, cost, bounces and complaints.

Key Metrics in the Account Dashboard ​

The Account Dashboard provides both overall account-level statistics and project-specific insights. Below are the key metrics you can track in the dashboard:

Overall Account-Level Email Performance ​

  • Total Emails Sent: The total number of emails sent across all projects in your account.
  • Total Contacts: The total number of unique contacts across all projects in your account.
  • Total Bounces: The total number of bounced emails across all projects in your account
  • Total Complaints: The total number of complaints received across all projects in your account.

You can directly go to the statistics page for a more detailed breakdown of these metrics and to analyze the performance of your email campaigns across all projects.

Email statistics

Project-Specific Email Performance ​

For each project in your account, you can view the following email performance metrics:

  • Contacts: The total number of unique contacts in the project.
  • Sends: The total number of emails sent from the project.
  • Cost: The total cost incurred for sending emails from the project.
  • Bounces: The total number of bounced emails from the project.
  • Complaints: The total number of complaints received from the project.

Subscription statistics

There is pagination at the bottom of the project list, allowing you to navigate through multiple pages of projects. Pagination

The Package dropdown sets the per-send rate used to calculate each project's Cost (e.g., Regular Essential at $1 per 1,000 sends, BYO Premium at $0.30 per 1,000 sends). Click on the Package dropdown and select a package to see what each project's sends cost at that rate.

Package filter

There is also a filter for dates, allowing you to select a specific date range to view the performance of your projects during that period. Click on the Date dropdown to choose a date range or enter custom dates and view the performance of your projects during that period.

Date filter

Frequently Asked Questions

What does the bluefox.email account dashboard show?

The account dashboard shows aggregate metrics across all your projects: total emails sent, total contacts, total bounces, and total complaints. It also shows per-project breakdowns including contacts, sends, cost, bounces, and complaints for each project in your account.

Can I view performance metrics for all my projects in one place?

Yes. The account dashboard aggregates email performance across every project in your account. You can filter by date range to compare performance over specific periods, and use the Package dropdown to see what each project's sends cost at a given per-send rate.

What is the Package filter on the account dashboard?

The Package dropdown sets the per-send rate used to calculate the Cost column, for example Regular Essential ($1 per 1,000 sends) or BYO Premium ($0.30 per 1,000 sends). This helps you estimate spend across your client projects.

How do I access more detailed analytics than what the account dashboard shows?

The account dashboard shows account-level summary metrics. For detailed per-email analytics including open rates, click rates, bounce charts, CSV export, and filterable data tables, navigate to the Analytics section or click through to a specific project's statistics page.